Last Updated: 18.10.2023
These Terms and Conditions (“Terms”) govern your use of the City Help Cleaning Services website and the services we provide. By accessing or using our website and services, you agree to be bound by these Terms. If you do not agree to these Terms, please do not use our website or services.
Service Overview
City Help Cleaning Services provides residential and commercial cleaning services. By using our services, you agree to abide by the terms outlined herein.
User Responsibilities
You agree to the following responsibilities when using our website and services:
– Provide accurate and up-to-date information.
– Comply with all applicable laws and regulations.
– Pay for services rendered in accordance with our payment terms.
– Treat our staff and contractors with respect and courtesy.
Service Orders and Payments
– To order our services, you must provide accurate and complete information.
– You agree to pay for services as specified in the payment details.
– We reserve the right to refuse service or cancel orders at our discretion.
– We may change our prices and payment terms with notice.
Cancellation and Refund Policy
Our cancellation and refund policy is as follows:
– Cancellation requests must be made within 48 hours before the scheduled service.
– Refunds, if applicable, will be processed as per our refund policy.
Termination of Services
We may terminate or suspend your access to our website and services without notice for any violation of these Terms or for any other reason at our discretion.
Intellectual Property
All content on our website, including text, graphics, logos, images, and software, is our property and is protected by copyright and other laws. You may not use our content without our explicit written permission.
Limitation of Liability
We will not be liable for any direct, indirect, incidental, special, or consequential damages resulting from the use of our website or services.
Privacy
Our privacy practices are governed by our Privacy Policy. By using our services, you consent to the collection and use of your personal information as outlined in the Privacy Policy.
Governing Law
These Terms are governed by and construed in accordance with the laws of UAE. Any disputes arising from or related to these Terms will be subject to the exclusive jurisdiction of the courts in UAE.
Changes to Terms
We may update these Terms from time to time for operational, legal, or regulatory reasons. We will notify you of any changes by posting the updated Terms on our website.
Contact Information
If you have any questions or concerns about these Terms, please contact us at:
City Help Cleaning Services
Email: info@cityhelp.ae
Phone: +971 54 7936782
Thank you for choosing City Help Cleaning Services. We appreciate your business and trust in our services.